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Your GP Care: Please tell us what you think

Take the survey here

A young woman with long curly hair is smiling warmly while engaged in conversation with another person whose face is not fully visible. She is wearing a green plaid jacket over a maroon ribbed turtleneck sweater. The setting appears to be outdoors in an urban or public space with a softly blurred background. The woman represents a care navigator, offering approachable and supportive communication, possibly in a healthcare or community service context.

Help us improve the care you receive.

We want to hear about your experience at your GP surgery.

Take the survey here: Your GP Care: Please Tell Us What You Think

  • It’s quick – takes less than 5 minutes
  • You’ll have the chance to win one of four £25 gift voucher
  • It’s completely anonymous
  • Available in multiple languages and an Easy Read

Click here to take the survey in English

Cliquez ici pour répondre au questionnaire en français

Cliccare qui per il sondaggio in italiano

Haga clic aquí para ver la encuesta en español

সমীক্ষার ভাষা বেছে নিতে এখানে ক্লিক করুন বাংলা

点击此处参与调查，可选择语言 简体中文

انقر هنا لإكمال الاستبيان باللغة العربية

Faceți clic aici pentru sondajul din română



Easy Read version

We have developed an Easy Read version of the survey which is especially useful for those with learning disabilities.

Please send a scan of your completed form to hcl.ppg@nhs.net.

You can access the Easy Read here.

Thank you for taking the time to share your feedback!

Do you attend one of these Practices?

This feedback relates to GP Practices in the Westminster. This survey is for you if you go to one of the following GP Practices:

In the Regents Health Primary Care Network:

  • Imperial College Health Centre
  • Woodfield Road Surgery
  • Connaught Square Practice
  • Westbourne Green Surgery
  • Paddington Green Health Centre
  • Crompton Medical Centre
  • Lisson Grove Health Centre
  • Newton Medical Centre

In the St Johns Wood & Maida Vale Primary Care Network:

  • Wellington Health Centre
  • Third Floor Lanark Medical Centre
  • Little Venice Medical Centre
  • St Johns Wood Medical Centre
  • Maida Vale Medical Centre
  • The Randolph Surgery

In the West End Marylebone Primary Care Network:

  • Fitzrovia Medical Centre
  • Covent Garden Medical Centre
  • Marylebone Health Centre
  • Crawford Street Surgery
  • Great Chapel Street Medical Centre
  • Mayfair Medical Centre
  • Soho Square Surgery
  • Soho Square General Practice
  • Cavendish Health Centre

In the South Westminster Primary Care Network:

  • Pimlico Health @ The Marven
  • Millbank Medical Centre
  • Belgrave Medical Centre
  • The Belgravia Surgery
  • Victoria Medical Centre
  • Kings College Health Centre
  • Dr Hickey Surgery

Do you have any questions?

  • The survey is a short questionnaire designed to gather patient views on GP services across 31 practices in Westminster. It focuses on what matters most to patients and helps practices and Primary Care Networks (PCNs) improve services. The findings will be shared based on your PCN.

    • On iPads in practices (reception staff can support you if needed) 
    • By scanning the QR code on posters or handouts 
    • By clicking the survey link sent by text message or email 
    • In Easy Read or translated formats if required 

  • Yes. All responses are confidential and reported anonymously. 

  • From 21 September to approximately 30 November 2025. 

  • The results will help practices and Primary Care Networks (PCNs) identify patient priorities, shape services, and plan future improvements. Each PCN will receive its own report and host an engagement event with patients and community partners. 

  • Yes. The survey is available in Arabic, Bengali, Romanian, Chinese, Italian, French, Spanish and English, as well as an Easy Read version. This ensures more patients can share their views in the way that works best for them. 

  • Yes. Patients who complete the survey can choose to enter a draw to win one of four £25 gift cards. Entering the draw is optional.  The full Terms and Conditions are available here: Healthcare Central London – Survey prize draw

  • Dec 2025 to Jan 2026: Reports and action plans will be developed for each Primary Care Network. 

    Jan to Mar 2026: Each Primary Care Network will hold a patient engagement event to share findings and agree next steps. 

  • Reception staff at your GP practice will be happy to help you complete the survey. 

  • All patients over 14 registered with a GP practice in one of 31 GP Practices in Westminster can take part. 

  • Your feedback will be used to create reports and action plans for each Primary Care Network (PCN). These will guide improvements in services, based on patient priorities. 

  • A Primary Care Network (PCN) is a group of local GP surgeries that work together to help look after people in their area.

  • Healthcare Central London (HCL) is a GP Federation.

    A GP Federation is a group of GP practices  that come together to work as a team – but on a bigger scale than a Primary Care Network (PCN).

    There are 31 Practices in the Healthcare Central London GP Federation.

    HCL is working on behalf of the four Primary Care Networks and 31 Practices to support the delivery of the survey to residents.